I lost/broke some parts to my product, what to do? William C. May 25, 2018 00:00 Follow For self-serviceable parts, please email us at firstname.lastname@example.org and we’ll be happy to assist you in getting replacement parts. Have more questions? Submit a request Comments Article is closed for comments. Articles in this section How do I clean my products? I lost/broke some parts to my product, what to do?